In this series, ActionCOACH Mary Ann Hauser (MAH) and team virtually sit down with business owners to learn how they are working through COVID-19. Check out their inspiring stories for tips on how to cope with and successfully recover from this pandemic as well as ideas on how to avoid making common mistakes. And be sure to look at special offers from these businesses – we can all use a little extra help right now!
CP: Colin Peet, Marketing Manager
KS: Keith Smith, owner of Stratford Tool and Die Company
CP: What do you do and how long have you done it?
KS: We build custom metal working tooling. The company has been in business since 1964.
CP: Who would you describe as your best customer or target customer?
KS: Major manufacturing of various metal components.
CP: What has been the biggest impact of COVID-19 on your business?
KS: Supply chain interruption of raw materials and supplies
CP: What are one or two actions you've taken because of the pandemic?
KS: Spread out the work force, split shifts and different hours.
CP: What has been your biggest learning since you've been a business owner?
KS: Proper accounting and cash flow, learning more.
CP: What is most inspiring to you right now?
KS: The American spirit.
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