In this series, ActionCOACH Mary Ann Hauser (MAH) and team virtually sit down with business owners to learn how they are working through COVID-19. Check out their inspiring stories for tips on how to cope with and successfully recover from this pandemic as well as ideas on how to avoid making common mistakes. And be sure to look at special offers from these businesses – we can all use a little extra help right now!
BKN: Coach Beverly Kiser-Nutt
TD: Teresa Denmark, owner of Palm Bridge Learning
BKN: Tell me a little bit about what you do and how long you’ve been doing it.
TD: I’m a teacher, and when COVID-19 hit, my wheels started spinning, so on August 31 of this year, I started my business called Palm Bridge Learning. I help with remote learning for 1st - 6th graders and tutor those that are behind or need help with skills. As we grow, I plan to hire middle and high school teachers so we can help all grade levels. I am a mediator between the parents, students and schools to ease the stress of this situation.
BKN: Who is your best customer or target customer?
TD: Kids that come in and are so excited to get their work done. My students motivate me and I motivate them – you would be surprised at how focused they are and how much they want to work.
BKN: What has been the biggest impact of COVID-19 on your business?
TD: The fact that I decided to pivot and start a new business. When COVID hit, I ended up being home with my son, and I thought, “I’ve got to do something to help” - so many friends, family members, and my neighborhood that I've talked to were freaking out and stressed. It impacted and changed me, but I like it. It's exciting and a lot of work, but it's fun.
BKN: What are 1 to 2 actions you’ve taken because of the pandemic?
TD: My first main action was leasing an office space and got it all set up – clean, quiet, and away from the kids’ houses, which I've noticed has huge impact on their ability to focus. Everyone has to wear masks and I use a UV air purifier, and each one has their own cubicle seated six feet apart. I also created my Facebook business page.
BKN: What has been your biggest learning since you became a business owner?
TD: Learning about advertising and trying to get the word out. It’s a challenge for me because I'm not big on social media.
BKN: Do you have an offer you would like to include?
TD: I would like to offer a free session for your 1st - 6th grader if you mention this article
BKN: What is most inspiring to you?
TD: It's inspiring to see that the parents are paying money that they didn't have to before and investing in their kid’s education.
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