In this series, ActionCOACH Mary Ann Hauser (MAH) and team virtually sit down with business owners to learn how they are working through COVID-19. Check out their inspiring stories for tips on how to cope with and successfully recover from this pandemic as well as ideas on how to avoid making common mistakes. And be sure to look at special offers from these businesses – we can all use a little extra help right now!
BKN: Coach Beverly Kiser-Nutt
PW: Phyniques Williams, owner of Elysian Law Firm
BKN: What do you do, and for how long have you been doing it?
PW: I have been practicing law for 10 years, and in my own business for 1 year. My focus is on small business owners and intellectual property.
BKN: Who is your best customer or target customer?
PW: My best customers are entrepreneurs, business owners and businesses in startup phase.
BKN: What has been the biggest impact of COVID-19 on your business?
PW: Having empathy with clients and those suffering around the world.
BKN: What are 1 or 2 actions you've taken because of the pandemic, and how are they working?
PW: I have been fortunate to have already had a virtual model in place, but went completely virtual. I put 6 feet of distance in place for any meetings that needed to be face-to-face. So far, they are working well - clients appreciate the opportunity to meet virtually.
BKN: What has been your biggest learning since you've been a business owner?
PW: Paying close attention to clients and market research, looking at problems and finding solutions. It is important to find a niche vs serving a broad category of clients.
BKN: Any offers to include in the newsletter?
PW: Sure! I'll offer a Trademark Discovery Call
BKN: What is most inspiring to you today?
PW: Empowering business owners is inspiring to me; being on a journey to generational wealth – ownership is so important!
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